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Not all airlines will abandon province

Bmi, British Midland International, is the longest-serving airline between Belfast and London, with 26 years of unbroken service.

Throughout, bmi has contributed significantly to the economy of Northern Ireland, investing in jobs, aircraft and facilities.

During those years we have seen many carriers 'fly in', often encouraged by financial start up incentives, only to 'fly out' again.

Now, as another airline decides to depart because its specific demands are not being met, we wonder if this is a moment when, without fuss, there should be some recognition offered to those long-serving airlines that have brought enduring long-term employment and investment and which have shown enduring commitment to their customers.

At bmi, we do not fear competition so, for us, the withdrawal of another airline is not a cause for celebration, particularly as we recognise the ensuing loss of jobs and investment.

Time will tell if steps to abandon customers at will and hold government to ransom brings any solutions.

Surely customer service and care must be paramount; not threats and withdrawal.

BRENDA MORGAN

bmi sales manager Ireland

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