Belfast Telegraph

Friday 18 April 2014

Wrong number

Letters to the editor should be sent to: 124-144 Royal Avenue, Belfast BT1 1EB. E-mail: writeback@belfasttelegraph.co.uk

I have spent almost two hours ringing BT to avail of the ex-employee discount on a phone purchase. I have been passed from pillar to post and waited incessantly for a human voice to speak.

When they did, they gave me another number to ring, which brought me to the uncontactable number I rang in the first place. I gave up and went and bought the phone in Dixons. Progress?

Out of the Loop, Belfast

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