Belfast Telegraph

Wednesday 1 October 2014

Ulster Bank is all apologies

It might be scant consolation, following the miserly compensation offer, but more apologies from Ulster Bank's bosses were published yesterday.

The Treasury select committee released replies it had received from letters it wrote to RBS chief executive Stephen Hester at the height of the crisis, which also affected Natwest and RBS customers.

Mr Hester said he was "deeply sorry" in a letter to committee chairman Andrew Tyrie, adding that the delays in fixing Ulster Bank customers' accounts were particularly frustrating.

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