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Apple iPhones less reliable than Android devices, study finds

Apple’s iPhones and iPads are losing the battle against Android devices.

That’s according to a new study by mobile diagnostics firms Blancco Technology Group (BTG), which claims that Apple’s devices are less reliable and experienced a bigger failure rate than their Android counterpart, driven by bugs in the iOS 10 update.

For the purposes of the report the word “failure” refers to any number of problem including instances of apps crashing, connection difficulties and overheating.

About 62 per cent of iOS devices suffered performance failures in the third quarter of 2016 compared with 47 per cent of Android devices, the report found.

The iPhone 6 was the main culprit with the highest failure rate of 13 per cent. This was followed by the iPhone 5S and iPhone 6S both on 9 per cent.

Overheating is cited as the most commen problem faced by iPhone users, followed by crashing apps at 15 per cent and headphone problems at 11 per cent.

“If an iOS device exceeds a certain internal temperature threshold, it could have a ripple effect on other aspects of the device’s performance,” BTG said in its report.

“For example, overheating could lead to the device no longer charging. It could also cause the display screen to dim or go black altogether. Other residual effects could be a weakened carrier signal or the camera flash being disabled temporarily,” the company added.

The top crashing iOS apps chart puts Instagram in the leading position, crashing 14 per cent of the time followed by Snapchat at 12 per cent. Pokémon Go was dubbed “one of the most unstable iOS apps” in the third quarter, with apps crashing 5 per cent of the time.

While the news could prove sobering to Apple an its iOS users, the company was not alone in experiencing some issues.

On the Android side, Samsung had the highest rate of device failure at 11 per cent.

Android users suffered from USB problems and battery drain, which BTG blamed on the popular Pokémon Go app.

Richard Stiennon, chief strategy officer at Blancco Technology Group, said: “Battery charging ranked in the list of the top five performance issues plaguing Android devices in the third quarter.

A member of the media takes a photo of with a model of the new Nexus 6P during the launch event at Google HQ in London.
A member of the media takes a photo of with a model of the new Nexus 6P during the launch event at Google HQ in London.
The new Google Chromecast is displayed during a Google media event on September 29, 2015 in San Francisco, California. Google unveiled its 2015 smartphone lineup, the Nexus 5x and Nexus 6P, the new Chromecast and new Android 6.0 Marshmallow software features. (Photo by Justin Sullivan/Getty Images)
A member of the media takes a photo of a model of the new Nexus 6P during the launch event at Google HQ in London. PRESS ASSOCIATION Photo. Picture date: Tuesday September 29, 2015. Google?s larger Nexus phone has been built in collaboration with Chinese firm Huawei, and is the first Nexus to have a full metal body. See PA story TECHNOLOGY Google 6P. Photo credit should read: Andrew Matthews/PA Wire
A member of Google demonstrates the new finger print ID function on a new Nexus 6P during the launch event at Google HQ in London. PRESS ASSOCIATION Photo. Picture date: Tuesday September 29, 2015. Google?s larger Nexus phone has been built in collaboration with Chinese firm Huawei, and is the first Nexus to have a full metal body. See PA story TECHNOLOGY Google 6P. Photo credit should read: Andrew Matthews/PA Wire
A new Nexus 5X during the launch event at Google HQ in London. PRESS ASSOCIATION Photo. Picture date: Tuesday September 29, 2015. Google has confirmed a new version of its popular Nexus 5 - the 5X, which again will be made by LG. See PA story TECHNOLOGY Google 5X. Photo credit should read: Andrew Matthews/PA Wire
A new Nexus 6P during the launch event at Google HQ in London. PRESS ASSOCIATION Photo. Picture date: Tuesday September 29, 2015. Google?s larger Nexus phone has been built in collaboration with Chinese firm Huawei, and is the first Nexus to have a full metal body. See PA story TECHNOLOGY Google 6P. Photo credit should read: Andrew Matthews/PA Wire
A new Nexus 6P during the launch event at Google HQ in London. PRESS ASSOCIATION Photo. Picture date: Tuesday September 29, 2015. Google?s larger Nexus phone has been built in collaboration with Chinese firm Huawei, and is the first Nexus to have a full metal body. See PA story TECHNOLOGY Google 6P. Photo credit should read: Andrew Matthews/PA Wire
SAN FRANCISCO, CA - SEPTEMBER 29: An attendee looks at a display of new Google devices during a Google media event on September 29, 2015 in San Francisco, California. Google unveiled its 2015 smartphone lineup, the Nexus 5x and Nexus 6P, the new Chromecast and new Android 6.0 Marshmallow software features. (Photo by Justin Sullivan/Getty Images)
A new Nexus 5X during the launch event at Google HQ in London. PRESS ASSOCIATION Photo. Picture date: Tuesday September 29, 2015. Google has confirmed a new version of its popular Nexus 5 - the 5X, which again will be made by LG. See PA story TECHNOLOGY Google 5X. Photo credit should read: Andrew Matthews/PA Wire
SAN FRANCISCO, CA - SEPTEMBER 29: An attendee stands by a display of new Google devices during a Google media event on September 29, 2015 in San Francisco, California. Google unveiled its 2015 smartphone lineup, the Nexus 5x and Nexus 6P, the new Chromecast and new Android 6.0 Marshmallow software features. (Photo by Justin Sullivan/Getty Images)
A member of Google demonstrates the new finger print ID function on a new Nexus 5X during the launch event at Google HQ in London. PRESS ASSOCIATION Photo. Picture date: Tuesday September 29, 2015. Google has confirmed a new version of its popular Nexus 5 - the 5X, which again will be made by LG. See PA story TECHNOLOGY Google 5X. Photo credit should read: Andrew Matthews/PA Wire
A member of Google takes a photograph on a new Nexus 5X during the launch event at Google HQ in London. PRESS ASSOCIATION Photo. Picture date: Tuesday September 29, 2015. Google has confirmed a new version of its popular Nexus 5 - the 5X, which again will be made by LG. See PA story TECHNOLOGY Google 5X. Photo credit should read: Andrew Matthews/PA Wire
A Google Chromecast Audio on display during the launch event at Google HQ in London. PRESS ASSOCIATION Photo. Picture date: Tuesday September 29, 2015. As well as an update of the TV version, Google announced a new music version, called Chromecast Audio. This can be plugged into home speakers, with audio content from any mobile device then streamed to them via your home WiFi network. See PA story TECHNOLOGY Google Chromecast. Photo credit should read: Andrew Matthews/PA Wire
A Google Chromecast Audio on display during the launch event at Google HQ in London. PRESS ASSOCIATION Photo. Picture date: Tuesday September 29, 2015. As well as an update of the TV version, Google announced a new music version, called Chromecast Audio. This can be plugged into home speakers, with audio content from any mobile device then streamed to them via your home WiFi network. See PA story TECHNOLOGY Google Chromecast. Photo credit should read: Andrew Matthews/PA Wire
A Google Chromecast Audio on display during the launch event at Google HQ in London. PRESS ASSOCIATION Photo. Picture date: Tuesday September 29, 2015. As well as an update of the TV version, Google announced a new music version, called Chromecast Audio. This can be plugged into home speakers, with audio content from any mobile device then streamed to them via your home WiFi network. See PA story TECHNOLOGY Google Chromecast. Photo credit should read: Andrew Matthews/PA Wire
Google chief executive Sundar Pichai announces new Nexus smartphones and a Pixel tablet that converts into a laptop-style computer at a press event in San Francisco, California on September 29, 2015. AFP PHOTO/GLENN CHAPMANGLENN CHAPMAN/AFP/Getty Images
Andrew Bowers of Google shows off a new Pixel C tablet that can be connected to a keyboard for laptop-style use, in San Francisco, California on September 29, 2015. AFP PHOTO/GLENN CHAPMANGLENN CHAPMAN/AFP/Getty Images
SAN FRANCISCO, CA - SEPTEMBER 29: Google product manager Andrew Bowers announces the new Android-based Pixel C tablet during a Google media event on September 29, 2015 in San Francisco, California. Google unveiled its 2015 smartphone lineup, the Nexus 5x and Nexus 6P, the new Chromecast and new Android 6.0 Marshmallow software features. (Photo by Justin Sullivan/Getty Images)(Photo by Justin Sullivan/Getty Images)
SAN FRANCISCO, CA - SEPTEMBER 29: Google product manager Andrew Bowers announces the new Android-based Pixel C tablet during a Google media event on September 29, 2015 in San Francisco, California. Google unveiled its 2015 smartphone lineup, the Nexus 5x and Nexus 6P, the new Chromecast and new Android 6.0 Marshmallow software features. (Photo by Justin Sullivan/Getty Images)(Photo by Justin Sullivan/Getty Images)
SAN FRANCISCO, CA - SEPTEMBER 29: Google VP of engineering Dave Burke announces a new Nexus 6P phone during a Google media event on September 29, 2015 in San Francisco, California. (Photo by Justin Sullivan/Getty Images)
SAN FRANCISCO, CA - SEPTEMBER 29: Google product manager Andrew Bowers announces the new Android-based Pixel C tablet during a Google media event on September 29, 2015 in San Francisco, California. Google unveiled its 2015 smartphone lineup, the Nexus 5x and Nexus 6P, the new Chromecast and new Android 6.0 Marshmallow software features. (Photo by Justin Sullivan/Getty Images)(Photo by Justin Sullivan/Getty Images)
SAN FRANCISCO, CA - SEPTEMBER 29: Google product manager Andrew Bowers announces the new Android-based Pixel C tablet during a Google media event on September 29, 2015 in San Francisco, California. Google unveiled its 2015 smartphone lineup, the Nexus 5x and Nexus 6P, the new Chromecast and new Android 6.0 Marshmallow software features. (Photo by Justin Sullivan/Getty Images)(Photo by Justin Sullivan/Getty Images)
SAN FRANCISCO, CA - SEPTEMBER 29: Google product manager Andrew Bowers announces the new Android-based Pixel C tablet during a Google media event on September 29, 2015 in San Francisco, California. Google unveiled its 2015 smartphone lineup, the Nexus 5x and Nexus 6P, the new Chromecast and new Android 6.0 Marshmallow software features. (Photo by Justin Sullivan/Getty Images)(Photo by Justin Sullivan/Getty Images)
SAN FRANCISCO, CA - SEPTEMBER 29: Google product manager Andrew Bowers announces the new Android-based Pixel C tablet during a Google media event on September 29, 2015 in San Francisco, California. Google unveiled its 2015 smartphone lineup, the Nexus 5x and Nexus 6P, the new Chromecast and new Android 6.0 Marshmallow software features. (Photo by Justin Sullivan/Getty Images)(Photo by Justin Sullivan/Getty Images)
SAN FRANCISCO, CA - SEPTEMBER 29: Google product manager Andrew Bowers announces the new Android-based Pixel C tablet during a Google media event on September 29, 2015 in San Francisco, California. Google unveiled its 2015 smartphone lineup, the Nexus 5x and Nexus 6P, the new Chromecast and new Android 6.0 Marshmallow software features. (Photo by Justin Sullivan/Getty Images)(Photo by Justin Sullivan/Getty Images)
SAN FRANCISCO, CA - SEPTEMBER 29: Google CEO Sundar Pichai speaks during a Google media event on September 29, 2015 in San Francisco, California. (Photo by Justin Sullivan/Getty Images)
SAN FRANCISCO, CA - SEPTEMBER 29: Google VP of engineering Dave Burke announces a new Nexus 6P phone during a Google media event on September 29, 2015 in San Francisco, California. (Photo by Justin Sullivan/Getty Images)
SAN FRANCISCO, CA - SEPTEMBER 29: Google VP of engineering Dave Burke announces a new Nexus 6P phone during a Google media event on September 29, 2015 in San Francisco, California. (Photo by Justin Sullivan/Getty Images)
SAN FRANCISCO, CA - SEPTEMBER 29: Google CEO Sundar Pichai speaks during a Google media event on September 29, 2015 in San Francisco, California. (Photo by Justin Sullivan/Getty Images)
SAN FRANCISCO, CA - SEPTEMBER 29: Google VP of engineering Dave Burke announces a new Nexus 5X phone during a Google media event on September 29, 2015 in San Francisco, California. Google unveiled its 2015 smartphone lineup, the Nexus 5x and Nexus 6P, and new Android 6.0 Marshmallow software features. (Photo by Justin Sullivan/Getty Images)
SAN FRANCISCO, CA - SEPTEMBER 29: Google VP of engineering Dave Burke holds up a new Nexus 6P phone during a Google media event on September 29, 2015 in San Francisco, California. (Photo by Justin Sullivan/Getty Images)
NEW YORK, NY - SEPTEMBER 28: (L-R) President of US Media at Nielsen Lynda Clarizio, Wall Street Journal Bureau Chief Amol Sharma and Google Vice President of Global Brand Solutions & Innovations Lucas Watson speak onstage at the Nielsen panel during Advertising Week 2015 AWXII at the Times Center Stage on September 28, 2015 in New York City. (Photo by Robin Marchant/Getty Images for AWXII)
SAN FRANCISCO, CA - SEPTEMBER 29: Google VP of engineering Dave Burke announces a new Nexus 6P phone during a Google media event on September 29, 2015 in San Francisco, California. (Photo by Justin Sullivan/Getty Images)

”Since users must keep their device screen and GPS on in order to play the virtual reality game, both of these functions are known to drain the device’s battery charge.“

Independent News Service