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Apple services 'back to normal' after being down for some users

Published 21/07/2015

Apple iPhone
Apple iPhone

Apple services which were experiencing problems and crashed on some users have now returned to normal, according to the technology giant.

Earlier on Tuesday, some Apple services including iTunes, the App Store and the new Apple Music were reported as being down for some users.

Reports of problems across a host of services, also including Apple TV and the iBooks Store, had been logged by the technology giant, with the iPhone maker saying it was investigating the problems.

In a note on the firm's official System Status page which flagged the troubled services, Apple said it would "update the status as more information becomes available".

That message has now vanished and been replaced with the summary: "Users experienced a problem with multiple iCloud services."

Apple is yet to offer further comment on the cause of the problem.

The reported outage came at a particularly unfortunate time for the company, as its Beats 1 radio station had just announced the nominees for the MTV Video Music Awards (VMAs) as an exclusive. Beats 1 only launched as part of Apple Music last month, and the radio station also has the tagline: "Worldwide. Always on."

A range of other iTunes services, including iTunes in the Cloud, Match and iTunes U were also listed as experiencing issues, as well as the Mac App Store, OS X Software Updates, Radio and the Volume Purchase Programme.

The service problems come on the same day the technology company will reveal its latest round of financial results, which are expected to detail sales figures of the Apple Watch, which launched in April, for the first time.

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