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Belfast Metropolitan is helping steer Titanic Hotel staff to success

By Staff Reporter

Belfast Metropolitan College is helping to train-up staff for Belfast's latest luxury hotel - just a week before it sets off.

The college is getting involved in training workers for the new Titanic Hotel, based across the road, at the former Harland & Wolff drawing offices.

The participants have just completed a week-long training course delivered by the college's hospitality lecturers.

The aim of the training course, delivered in Belfast Met's Linen Lounge restaurant, at its Titanic Quarter campus, is to equip staff with skills to provide top-class service for the customers of the £28m hotel.

Titanic Hotel Belfast is due to open at the site of the former Harland & Wolff headquarters on September 10.

Belfast Met events management student Rebecca McNicholas (20) from Hillsborough in Co Down, who took part in the training programme, said: "I've found the course really interesting and have developed my practical skills considerably.

"This is my first job in the industry, I was delighted to find out I was successful and I cannot wait to gain vital hands-on experience at Belfast's newest and most exciting hotel that is steeped in so much local history."

Another trainee, Peter Rea (23) from Jordanstown, said: "The course has been so enjoyable. I worked as a chef before and I will be doing food and beverage at Titanic Hotel Belfast. I'm ambitious and hope to work my way to the top of the hierarchical structure of the business."

The hotel has received a £5m grant from Heritage Lottery Fund's Enterprise Fund to help restore the two former drawing offices as part of the wider transformation of the building into the luxury hotel.

Adrian McNally, general manager of Titanic Hotel, said: "It has been incredible to see the enthusiasm and dedication from our new suite of staff who are not only immersing themselves in high quality hospitality skills, but also learning about the history and heritage of the former shipyard site.

"Partnering with Belfast Met to provide this training has been invaluable and has set our staff up to provide first-class service when we start welcoming guests on Sunday, September 10."

Belfast Met's curriculum area manager for hospitality Aiveen Cassidy said: "We are delighted to be working in collaboration with Titanic Hotel.

"Engaging with our industry links will support students' learning and equip them with the high standard of skills and experience they require for our thriving industry."

Belfast Met's training course is just one of many that the college will run on behalf of the new hotel.

It has developed a long-term strategic partnership with the Titanic Hotel in relation to "workforce development solutions".

Up to 50,000 visitors are expected to pass through the hotel's doors by the end of the year and several bookings for functions have already been taken.

The hotel will include a 140-seater restaurant and 1920s-themed cocktail bar, while the former drawing rooms will become dining and function rooms.

The hotel has 119 rooms, including seven suites, with prices expected to start at £140 a night.

Belfast Telegraph

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