Belfast Telegraph

Call centre firm buys former Belfast leisure centre site for HQ

By John Mulgrew

Call centre giant Concentrix has completed its purchase of the former Maysfield Leisure Centre in Belfast ahead of plans to turn it into new European headquarters.

The new base, which is located a short distance away from their current offices, will accommodate up to 1,600 staff.

The company is expected to continue to grow its workforce over the next couple of years.

The new building is the first to be wholly owned by the US business in Belfast.

Late last year a planning row broke out between Concentrix and insurance giant Allstate over the construction of their major new neighbouring office developments in east Belfast.

Concentrix raised a series of objections to Allstate's plans for a new six-storey headquarters close to the former Maysfield Leisure Centre site.

Concentrix said Allstate's application was "unacceptable", with its development plans over-lapping into land "Concentrix has agreed to purchase in our lease agreement".

But Allstate's plans got the go-ahead from Belfast City Council, despite the opposition.

Concentrix senior vice-president Philip Cassidy said: "We are delighted to have finalised the purchase which will become our new European headquarters as we continue our growth in Belfast and across Europe."

He added the new development would give the area a "new lease of life and create a number of jobs and continue to boost the local economy".

Concentrix first set up in Belfast in 2011, after it bought Gem - a Northern Ireland call-centre company co-founded by Philip Cassidy in 2000.

At the time, the firm employed approximately 700 people. Since then, Concentrix has more than doubled that workforce. That is also expected to increase with the company's new base.

Belfast Telegraph