Belfast Telegraph

Energy firms ordered to give price rise notice

Gas and electricity suppliers have been ordered to give customers 30 days' notice before bringing in price rises as part of a crackdown to force providers to "play it straight with consumers". Previous rules allowed energy companies to write to customers up to 65 days after increasing prices, but energy watchdog Ofgem confirmed it was bringing in new regulations next month to give households more time to switch their provider before bill hikes. The changes come as Ofgem leads a shake-up of the industry.