Belfast Telegraph

Help is here to claw back unfair financial charges

A UK services firm has celebrated the opening of its Belfast office, an investment which has created 40 jobs and is expected to bring £2m to the city's economy.

Experiences Connect works with ECMAS, a financial claims management organisation, to reclaim money for wrongfully-sold financial products.

Steven Wells, director of Experiences Connect, said: "Whilst we have had the office operational for three months, we wanted to celebrate the success of opening a new office and to recognise the achievements of the Belfast team."

The partnership claims to have recovered over £180m in unfair charges and returned premiums.

Ipswich-based Experiences Connect, the client acquisition specialists of the partnership, decided to locate in Belfast in March 2010 and began operating from their new offices on Wellington Street in August.

Mr Wells said: "The Belfast team is already helping over 2,000 new clients a month and the work they do will make a real change to these clients' lives when they receive hundreds and thousands of pounds back from banks, insurers and financial institutions."

Mr Wells said the investment would bring nearly £2m to the Belfast economy within the company's first year of operation.

"We currently have 35 advisors and five support staff and this will rapidly grow in the new year to 50 advisors and eight support staff," he said.

"Because of the great work that the Belfast staff are already doing, we are looking at taking on further office floor space with the aim of doubling our capacity to 100 advisors and additional support staff by the end of next year."