Belfast Telegraph

Managers 'struggling to deal with workplaces crises'

Managers are struggling to deal with a crisis in the workplace such as conflict with colleagues or unfair treatment because of an "unsupportive" culture, according to a report.

The Chartered Management Institute (CMI) said most managers have faced a crisis in their career, but only half have handled them professionally.

A survey of 1,100 people in management found that four out of five blamed a lack of support from senior staff.

CMI chief executive Ann Francke said: " We need to have more open and inclusive cultures that tolerate risk and learn from challenges. On a personal level it means learning to accept, to look forward, and to become more self-aware as a leader.

"We can learn as much - if not more - from defeat as from victory. Managers need to build resilience so they and those they lead, can achieve more, survive better and bounce back stronger."

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