Belfast Telegraph

Province a winner for top insurer

By William Allen

AXA Insurance has officially opened its customer contact centre in Londonderry.

The centre is the result of a £15m investment announced earlier this year which will create 150 jobs generating £2.4m per annum in salaries for the area, according to the firm.

Invest NI has offered almost £1.8m of support towards the project.

The AXA Group is one of the world's leading insurers and financial services providers and AXA Insurance is currently the second largest motor insurer on the island of Ireland.

The new contact centre has been set up to service AXA's business across Ireland. The company currently employs 108 people at its Northern Ireland head office in Belfast and across its Ulster branch network.

Announcing the investment, Invest NI chief executive Leslie Morrison said: " AXA's decision to invest in a second major centre in Northern Ireland reflects the confidence that world class companies have in the skills and business environment that they find here.

"The investment brings benefits not only to the north-west but to Northern Ireland as a whole. Our financial services and contact centre sectors have grown rapidly as international companies increasingly recognise Northern Ireland is a cost competitive location."

Phil Bradley, AXA Insurance's executive director, said: "Our new Derry facility is allowing us to build our Northern Ireland presence and grow our business across Ireland.

"AXA Insurance has a rapidly increasing client bank and we are confident that this facility and the high calibre staff we have been able to recruit will help us to maintain the quality customer service that is synonymous with the AXA name."

Belfast Telegraph