Belfast Telegraph

Titanic deal for hi-tech firm

It's full steam ahead for Derry company's point of sale system

By Margaret Canning

A Londonderry company has won a five-figure deal to supply technology to Titanic Belfast.

The products from Retail Systems Technology (RST), which employs 30 people in Campsie, are now being used through all customer sales operations at the new tourist attraction.

RST specialises in electronic point of sale systems (EPoS) for retail and hospitality.

Enterprise Minister Arlene Foster congratulated the company on the deal, announced one week after economic development agency Invest NI was accused of failing to direct money to companies in the North West.

Sales director Neil Bradley said the deal was a valuable one to the company, which also supplies catering identification software to Durham, Birmingham and Strathclyde Universities.

"Winning the business with such a prestigious client as Titanic Belfast was a tremendous endorsement of the quality of our technology.

"We secured the business because we were able to offer the client a fully integrated system for transactions both throughout the venue and via their website.

"Our ability to respond quickly to the client's requirements from our Derry and Belfast offices was another important consideration."

RST's system provides scanners and chip and pin payment facilities at all retail, hospitality and ticket sales terminals in Titanic Belfast.

Enterprise Minister Arlene Foster said: "This contract for RST, one of the most successful and progressive technology businesses in the North West, shows that the massive investment at Titanic Belfast is benefiting other parts of Northern Ireland.

"RST secured the business because it is a technology leader with a strong commitment to the delivery of excellent customer services in terms of providing bespoke products, expert installation and superb customer services."

SDLP Foyle MLA Colum Eastwood last week said it was unacceptable that of all the jobs promoted by Invest NI in the North West, only 6% paid over the private sector average. The figures were contained in an Audit Office report published in March.

RST's head office is in Campsie but it also has branches in Belfast, Dublin and Chester.

The company was set up in 1977 and has become a market leader in developing EPoS technology.

Its 'cashless catering' payment method is used at a number of UK universities and operates by recognising the vein in a user's finger.