Belfast Telegraph

Flybmi: What to do if you’ve booked with failed operator

Cancellations notice at Bristol Airport (PA)
Cancellations notice at Bristol Airport (PA)

Passengers have been told not to come to City of Derry Airport unless they have rebooked flights with alternative providers.

Flybmi said it will not purchase, rearrange or reschedule any flights.

Passengers have been advised to contact their payment card issuer for a refund.

Those who have booked through a travel agent or partner airlines are advised to contact their agent or airline.

The Civil Aviation Authority (CAA) said travellers should contact their insurance provider as their policy may include cover for scheduled airline failure.

It advised passengers whose flights were part of a package holiday to contact the travel firm they booked with.

If the firm holds an ATOL (Air Travel Organiser's Licence), it is responsible for flight arrangements and must either make alternative flights available so the trip can continue or provide a full refund, the CAA said.

Sign In

Belfast Telegraph Digital

Popular