'Have a vision ... and then make it happen'
Q&A: Gareth Chambers
Q What's the best piece of business (or life) advice you've ever been given?
A Having worked the business with my mother, Sheila, for over 10 years, I picked up some gems. Sheila always said to me "keep it in perspective" and when a crisis lands or something difficult comes along this is what I try to do. I try to contextualise the issue in front of me in the grand scheme of things and then work through it rather than dramatise, flap or get flustered.
Q What piece of advice would you pass on to someone starting out in business?
A Have a strong vision and know where you are going. This doesn't need to be exact and can change along the way. However, it's important to visualise the future then make it happen. If you imagine what the future could look like for you and your business then you are halfway there. Then just start the journey. Don't wait until you have the perfect business plan - just get started.
Q If you weren't doing this job, what would be your other career?
AI quite like the idea of doing a job that involves reviewing nice hotels and resorts worldwide. I'm interested in technology and would most likely be doing something in the tech space.
Q What was your best business decision?
A It was to break up with some customers who just didn't fit with our culture and ethics. We parted company on good terms. You need to work alongside customers who understand and support your business and are aligned with your vision - a nightmare client will distract and cause stress to everyone.
Q What was your last holiday? Where are you going to next?
A Last holiday was Mallorca and it was literally just a week of pool and chill. I've never done a holiday like that before and it was refreshing. Normally my holidays are action-packed. Next holiday is to a little southern Italian village called Pizzo in October.
Q What are your hobbies/interests?
A I like running and exercise and also food. I love to eat out and travel.
Q What is your favourite sport and team?
A I'm a lifelong Manchester United fan and season ticket holder. I watched them lift two trophies last year, it was amazing.
Q And have you ever played any sports?
A Yeah. When I was younger I played football and gaelic football. The most I manage these days is five-a-side.
Q If you enjoy reading, can you recommend a book?
A The best book I've read recently is Legacy by James Kerr - it was an excellent read.