'I'd be a journalist if I wasn't a banker'
Q&A: Francesca McDonagh
Q: What's the best piece of business (or life) advice you've ever been given?
A: Constantly seek feedback from people. Build a track record of success and never lose your sense of humour.
Q: What piece of advice would you pass on to someone starting out in business?
A: Be yourself and role model the culture you want in your business
Q: What was your best business decision?
A: Taking the job as chief executive of the Bank of Ireland.
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Q: If you weren't doing this job, what would be your other career?
A: Journalism. I am curious about people and their stories.
Q: What was your last holiday? Where are you going next?
A: A weekend in Barcelona. I am going to Kerry for a wedding and looking forward to making a weekend of it.
Q: What is your favourite sport and team?
A: Rugby. I can't have a favourite team as Bank of Ireland is the sponsor of all four proud provinces.
Q: If you enjoy reading, can you recommend a book?
A: I enjoy reading for pleasure, in particular crime thrillers. I can recommend The Goldfinch, Donna Tartt. I am also enjoying John Connolly's novels. I also really enjoy the works of Seamus Heaney which I have discovered since moving to Ireland.
Q: Have you any economic predictions?
A: The outlook for 2019-2020 is Brexit dependent. Rising employment and wages, alongside lower inflation, will underpin gains in consumer spending. Ongoing, albeit softer, global expansion will also support exports. However, if a 'no-deal' Brexit were to happen, it would result in significant disruption in the short term.
Q: How do you sum up working in the finance sector?
A: Embracing constant change. There is a big emphasis, and a high personal accountability, to enable customers and support the communities we serve.