Belfast Telegraph

Londonderry airport bus reaches 1.5m passengers milestone

Milestone: Jennifer McKeever
Milestone: Jennifer McKeever

By Lisa Smyth

Londonderry-based transport company Airporter has revealed it has served more than 1.5 million passengers since it first opened.

The company, which provides a direct service from Derry to both Belfast airports, has announced it reached the milestone during the busy Easter period.

It means the company has provided almost 100,000 journeys in 23 years.

Opening in 1996 with just two drivers and around 5,000 customers a year, the company now serves more than 155,000 customers annually and the number of employees has trebled in the last four years.

It employs more than 30 drivers and operates a fleet of 21 vehicles.

The demand for Airporter's services has increased sharply in recent years, driven by increased tourism and commuters travelling to and from the North West for work.

This steep increase saw the company invest £1m in a new, purpose-built facility and hub in October 2018. At the same time, it moved its passenger pickup point to the city centre in a strategic partnership with Foyleside Shopping Centre.

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Jennifer McKeever, director of Airporter, said: "Reaching this milestone of 1.5 million customers is an incredible achievement and something that we're very proud of. It is testament to the hard work, professionalism and excellent customer service from our staff that Airporter has become first choice for so many people travelling to and from the North West."

Despite the success, Ms McKeever said the firm is constantly looking at ways of improving the service.

Belfast Telegraph

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