Software company Civica says Stormont stalemate 'holding up digitisation'
Software company Civica has said Northern Ireland's "challenging" political landscape is holding up digitisation of public services.
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The firm's report on strengthening the province's digital identity said that around a third of people now expect government services to be available around the clock.
While the digital transformation programme helped transform more than 25 services, more needs to be done, it added.
Civica said: "A challenging political and economic landscape has seen further progress stall at a time when traditional saving approaches are becoming exhausted. Technology-driven change could unlock additional sectoral efficiencies."
The firm's report was launched at Belfast's Grand Central Hotel yesterday. Civica's customers include government departments, the PSNI and the Housing Executive.