Belfast Telegraph

6. Ulster Bank

  • Chief executive: Richard Donnan
  • Pre-tax profit: £59m
  • Employment: 2,000
  • Pay bill: £88m

Ulster Bank retained the largest share of the personal and business current account market in Northern Ireland in 2017 and started 40,000 new personal banking relationships.

It continued to invest in new products and services, including introducing a paperless mortgage process, providing Financial Health Checks that helped 31,000 customers become financially fitter, through Get Cash which enables customers to withdraw money from one of the bank’s ATMs without a debit card, and SignVideo, a new service for deaf customers allowing them to access a third-party interpreter to assist in branch or telephone banking.

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