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Claims for TV damage ‘jumped during lockdown as families stayed at home’

Insurance firm Zurich has seen a 22% increase in claims for damage to flat screen televisions.

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Insurance claims for damage to flat screen televisions have jumped during the lockdown, according to Zurich (Dominic Lipinski/PA)

Insurance claims for damage to flat screen televisions have jumped during the lockdown, according to Zurich (Dominic Lipinski/PA)

Insurance claims for damage to flat screen televisions have jumped during the lockdown, according to Zurich (Dominic Lipinski/PA)

Insurance claims for damage to flat screen televisions have jumped during the lockdown, according to one company.

Zurich has seen an increase of nearly a quarter in claims for flat screen TVs since the coronavirus lockdown started, with the average cost of damage at £580.

It compared the accidental damage home insurance claims it received between March 23 and April 25 with the period from mid-February to mid-March, and found there had been a 22% increase in claims for damage to flat screen TVs.

Incidents have included a customer whose son accidentally threw his toy hammer. While the youngster’s sister had a near-miss, the TV did not, Zurich said, suffering £400 of damage.

Another policyholder submitted a £500 claim after their child tried to help out around the house and decided to deep-clean the TV with antibacterial spray, causing discolouration and water damage.

With schools closed for the majority of children and families spending more time at home, accidents are to be expectedPhil Ost, Zurich

As well as damage to TVs, Zurich has also seen claims for accidental damage to glass increase by 57%, with an average replacement cost of £680.

One policyholder racked up £1,000 of damage when her son accidentally threw a stone in the direction of the patio door.

Zurich has also covered several recent claims for damage to home electronics, including a milk-covered games console and a laptop damaged by a child using it as a trampoline.

In another claim, a youngster knocked over a tin of blue paint in the hallway, costing £445 to put right.

Phil Ost, head of personal lines at Zurich, said: “With schools closed for the majority of children and families spending more time at home, accidents are to be expected.

“While most people try to look after their belongings and remind their children how to play safely, we all know mishaps can happen. This is why having good home contents insurance and accidental damage cover is so important.”

As some people have splashed out on new bikes during the lockdown, Zurich is also reminding home-owners to contact their insurer and add any new high-value single items worth more than £1,000 to their cover.

PA