Belfast Telegraph

New chairman for troubled Carphone Warehouse

The group’s deputy chief executive, Andrew Harrison, will take up the role of chairman of Carphone Warehouse.

Dixons Carphone has embarked on a management reshuffle as it looks to arrest declining mobile phone sales.

The group’s deputy chief executive, Andrew Harrison, will take up the role of chairman of Carphone Warehouse, which has seen sales hit as the soaring cost of new mobile phones means people are holding on to older models for longer.

Boss Seb James signalled earlier this month that plans are under way to shake up the division, pledging to reposition the arm to deliver a “simpler, less capital-intensive business”.

On Thursday, he added: “We are aware that this part of our business, while retaining a high degree of appeal and relevance to customers, operates in a market where customer behaviour is changing.

“As we reposition our model to enable Carphone Warehouse to flourish in this changing world, there is nobody better qualified or more able to lead this transition than Andrew.”

The mobile malaise contributed to Dixons Carphone’s half-year profits collapsing, with headline pre-tax profit for the 26 weeks to October 28 tumbling 60% to £61 million.

The high street chain was dragged down by a 3% fall in comparable sales at its mobile phone division.

The electricals giant has said the pound’s collapse following the country’s decision to quit the European Union has meant an increase in shop prices for mobile devices.

Mr Harrison, who led Carphone Warehouse until its £3.8 billion merger with Dixons in 2014, said: “With the ongoing changes in the mobile market, I now want to focus my attention more sharply on Carphone Warehouse, a business that has been close to my heart for over 20 years, as we enter the next stage of its development.”

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