Around 35 new jobs are being created as part of a £2m investment in a landline division of one Northern Ireland’s leading communications firms.
The Barclay Group, which includes Barclay Communications, Barclay Digital Services and WorkPal, is expanding across its landline business.
It says the funding “will be part of a major growth strategy for the company”. That will include new systems at the business, including customer relationship management software (CRM), an expanding engineering team, which will treble over the coming months, and a major office fit out which started this month.
An additional 20-seater call centre will also launch later this year at Barclay’s existing headquarters at Grove House in Donegall Pass in south Belfast.
“We have been very privileged over the past year to have experienced so much growth during what has been a difficult era for many businesses,” Britt Megahey, founder and managing director, said.
“While it would be easier to sit back and enjoy that success, we know to be fruitful and sustain such growth we must always put into the business what we get out and that includes investing in our team who are the backbone of the company.
“It also means securing the best, most convenient and the latest technology so we can offer our clients, who are seeking the most efficient communications systems around, the best on the market.”
And he said the investment will be “ongoing”. “We won’t be stopping at £2m. We have big plans to expand our services globally.”
The firm says the 35 new positions will be filled by the end of this year, while more jobs will be added in coming months.
Among the roles created as part of the investment are engineering positions, support staff, direct sales, telesales and business development managers.
The £2m investment is one of The Barclay Group’s biggest spend to date and follows on from its most successful year ever.
John Roulston, sales director, Barclay Communications, said while 2020 was a “challenging but rewarding year for Barclay Communications”.
“We are still receiving fantastic feedback from our loyal customers expressing their appreciation in how we empowered their workforce with leading technology that stabilised their businesses at a very difficult time.
“We have exceptionally passionate staff and this was evident never more so than in the past 12 months. This investment and expansion announcement is testament to their hard work and the amazing business community throughout Northern Ireland.
“It’s exciting times for the business. We are growing in house and expanding our client base and will be initiating a number of campaigns in the coming months which will allow us to give back to businesses and further support them to flourish coming out of lockdown.”
Other technological investments in the pipeline will include a £500k cash injection into new landline software specifically designed for businesses that don’t need the complexity or cost of a fully cloud hosted telephone system.