Ulster Grocer

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The ice cream speaks for itself

Bethany Boyd, founder, Betty’s Ice Cream

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TELL US ABOUT YOURSELF

My nickname is Betty; hence where the name Betty’s Ice Cream came from. I will be 22 in February. I am currently studying at Loughry College for a BSc Hons in Food Business Management, as well as completing a placement year which included working in the industry for six months and, as we speak, I am in Michigan, USA studying at Michigan State University for four months.

WHAT DOES A TYPICAL DAY INVOLVE?

A typical day could look like getting up early to clean our pasteuriser and batch freezer, collect milk from our local supplier, measure out our wet and dry ingredients to place in the pasteuriser for two hours. During these two hours, we are labelling tubs and lids, stock checking, making a plan of what flavours need to be made or else making specific orders from our new website. We also have to fill out paperwork every day of production for all the ingredients used that day. We have 30 litres of ice cream to make so this means it could take the whole day from the collection of milk to the cleaning of the machines at the end of the day.

Saturday can start around 5.30am to get ready for the Tyrone Farmers’ Market in Dungannon. It is usually me and my dad who attend this market and we have to bring our own freezer for the event. After this, my mum is manning the farm which opens from 12-3pm and then we check on our new goat and baby kid, as well as our sheep and take a final stock count for the week.

WHAT HAS BEEN THE HIGHLIGHT OF YOUR CAREER TO DATE?

It has been a crazy six months, we are currently stocking Vivo Granville, Mullygarry Farm which has been so useful in getting more feedback from customers, as well as expanding our range to various parts of Northern Ireland. We launched a new website and the orders have been flying in from all over and varying from ice cream cakes to numerous 1 litre tubs. We have been involved in birthday parties and hen parties and this year we already have numerous weddings in our diary. From people having their first spoonful and asking various questions, to actually purchasing the product, is a great delight. It shows that the ice cream speaks for itself.

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WHAT DO YOU ENJOY MOST ABOUT YOUR JOB?

I like talking to new people who come to the farm, at the market or at an event about Betty’s Ice Cream or just making new connections. I am always interested to hear customers’ ideas of what they have imagined they want for their event and then creating it for them to see their reaction. Ice cream is flexible and since we are a small business, we have the time to play around with flavours and colours to suit our clients’ expectations.

WHAT IS YOUR MOST DIFFICULT TASK?

The hardest task is deciding on how much ice cream to make for certain flavours, due to demand for flavours varying every week. Another difficult task is creating enough social media content to keep our platforms up to date and exciting to new and regular customers.

WHAT IS THE BEST ADVICE YOU HAVE EVER RECEIVED?

‘You won’t please everybody.’ In both everyday life and business life, we are constantly trying to please people and make sure they are happy. I have had customers love all my ideas I had and thought I had an event to put in the diary, until I said the price. As a business owner I use high-end products to produce the best product, which means it will be more expensive than others.

WHAT TALENT WOULD YOU LIKE TO HAVE?

I would like to be able to be artistic like my mother. She can make something out of nothing simply.

WHOM DO YOU MOST ADMIRE?

The Queen, she has been a rock for our nation for over 69 years. She has lived through family issues as well as country problems but kept herself in great control through any trial that came her way.

WHERE IS YOUR FAVOURITE PLACE?

My favourite place in Northern Ireland is Enniskillen/Fermanagh, I like the quietness and tranquillity of the area. Outside of Northern Ireland, it would have to be New Zealand. The views are just amazing, and it isn’t too warm for travelling.

WHAT IS YOUR FAVOURITE FOOD PRODUCT?

Well ice cream of course, but really I like any food that is placed in front of me. Chinese, Indian, Sushi, Italian etc. I just do not like cauliflower or turnip.

HOW DO YOU RELAX?

I like to go for a drive with friends, get ice cream, watch Netflix or get food.


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