Weekly focus on who's who in our local estate agents
Name: Fionnuala Farrell
Where you live: Belfast
Married to: Ronan
Children: Anna (8), James (5) and Ellen (2)
Who you work for
BTWCairns Estate Agents
What brought you into the business?
I have a degree in Estate Management from the University of Ulster at Jordanstown.
Who has inspired you in the property world?
Not property related, but I think it is hugely important for any career to have a strong work ethic which is something I learned from my parents.
What do you have sitting on your desk?
My computer, mobile phone and some paperwork.
I am a working mum with three young children so most of my spare time is spent entertaining them.
Do you do lunch?
I usually just have a quick sandwich.
What qualifications do you think are essential for estate agency?
I believe an Estate Agency qualification is beneficial as it offers a useful insight into the basics of the business. However, a positive attitude and a professional approach to all aspects of your work are essential.
It is also important to be personable to build a rapport with clients and diplomacy skills are also vital in managing the buyer-seller relationship.
What did you want to be when you were a child?
If you could give it all up tomorrow, where in the world would you move to, and what would you do?
To be honest, I love living here and could not imagine ever wanting to live anywhere else in the world.
Any unfulfilled ambitions?
Firstly, to advance my career at BTWCairns.
Secondly, on a personal level, to guide and encourage my children to fulfil their ambitions, whatever they may be.
What is the most common misconception people have about estate agents?
A common misconception is that little work is done by the estate agent in exchange for a large fee.
Your top tip for house-hunters is
When you find your ideal property, don’t wait around, make your best offer to the agent to try and secure it for yourself, before someone else comes along.