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'We're left with flight and accommodation vouchers but no clarity on how to use them,' says retired health care worker

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"EasyJet did send us an email about vouchers, which I would also be OK with, but what they were not clear about is how the vouchers will work." (Nick Ansell/PA)

"EasyJet did send us an email about vouchers, which I would also be OK with, but what they were not clear about is how the vouchers will work." (Nick Ansell/PA)

"EasyJet did send us an email about vouchers, which I would also be OK with, but what they were not clear about is how the vouchers will work." (Nick Ansell/PA)

Colin Pierce, a retired health care worker from Drumahoe, had high hopes of a family holiday in Valencia in June.

But he is now left with flight and accommodation vouchers and questions about how they can be used.

He said: "I was supposed to go to Valencia on June 2 with my wife Lorraine, our daughter Jessica, her partner Geroid and our grandson Oliver.