Belfast Telegraph

Belfast City Airport flights to London delayed due to British Airways 'systems issue'

Flight's from Belfast City Airport to London have been affected (Liam McBurney/PA)
Flight's from Belfast City Airport to London have been affected (Liam McBurney/PA)

Several flights from George Best Belfast City Airport to London have been delayed due to a British Airways "systems issue".

Travel disruption due to the issue is being felt at airports across the UK, with scores of flights to and from London airports also being cancelled.

British Airways confirmed it is dealing with computer issues affecting its check-in system.

Six flights to Heathrow and Gatwick from Belfast City Airport due to depart on Wednesday morning have been delayed.

Louisa Poulsen said she jumped in a taxi to Gatwick for her flight to Rome after her train was cancelled and has had to fork out an extra £115 so far.

She said: "I have a wedding to get to, so this just isn't a case of postponing a weekend away. I think I'll just have to get the next flight out of Gatwick but honestly it's a lot of extra cash to cover before I get to claim insurance."

Meanwhile, images on social media showed long queues of holidaymakers at airports and error messages on the BA app.

The airline said the systems issue had resulted in delays and cancellations from London airports.

It is offering short-haul passengers departing from Heathrow, Gatwick and London City the chance to re-book to another day between Thursday and next Tuesday.

A spokesman said: "We are working as quickly as possible to resolve a systems issue which has resulted in some short-haul cancellations and delays from London airports.

"A number of flights continue to operate but we are advising customers to check for the latest flight information before coming to the airport."

BA is using back-up and manual systems to try to cope with the problems.

A major computer failure hit the airline over spring bank holiday weekend in May 2017, standing tens of thousands of passengers and costing owner AIG around £80 million.

The airline cancelled 726 flights due to a power failure, sparking a raft of compensation claims for flight costs, train and hotel expenses, replacement clothes and toiletries.

The GMB union blamed the meltdown on cost-cutting and the outsourcing of hundreds of IT jobs, which was denied by BA.

More recently, it has faced troubles including threatened strikes by its pilots.

The airline is also set to be fined £183 million over a cyber attack on its security systems last year in which the personal data of up to 500,000 customers was stolen.

On the trains, services will divert to London Bridge where possible, with travellers advised to Thameslink or other Southern services where available, National Rail Enquiries said.

Tickets can be used for alternative transport on London buses, some Thameslink services, and the London Underground.

The cause of the trackside fire was not stated.

Belfast Telegraph Digital


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