Belfast Telegraph

Call for action over delays at Belfast International Airport - apologies 'not good enough'

SDLP Business Spokesperson Pat Catney has said that action, not apologies are needed to resolve the issues at Belfast International Airport.

Mr Catney was speaking after passengers were forced to wait for hours in queues to get through security on Thursday evening.

The airport apologised for the length of the queues, which have been a regular problem in the Aldergrove facility.

Mr Catney said that "recurring apologies" from the airport were "not good enough".

He said that swift action needed to be taken to ensure the problem was tackled as soon as possible.

"As our largest airport, Belfast International is often the last impression we give to tourists flying from Northern Ireland, and to spend it standing in an unacceptably long security queue with the possibility of missing your flight is simply not the message we should to be sending out," the Lagan Valley MLA said.

"It is imperative that swift action is taken by the airport to ensure this ongoing problem is rectified, before flyers take their custom elsewhere."

Belfast International has experienced a difficult year dogged by complaints of long queues in its security area and frustrating delays in baggage.

Wilson James took over the airport’s security services on November 1, promising to recruit 50 new staff in a bid to tackle the problem.

Asked if the queues were connected to ongoing recruitment issues, an airport spokesperson said: “The airport and our partner Wilson James are actively recruiting for the security team and we apologise for any inconvenience caused.”

Belfast Telegraph Digital

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