Belfast Telegraph

Council to survey locals on its performance

By Brian Lovett

Newtownabbey residents will have an opportunity to express their views on the performance of the local council through a number of face-to-face interviews to take place starting next week.

Five hundred interviews are set to be conducted with Newtownabbey residents over the next two weeks, as research gets under way to establish views on a variety of services and issues in the borough.

A Newtownabbey Borough Council spokeswoman said the survey will seek to determine residents’ satisfaction with existing services such as waste collection and leisure centre provision.

“Unlike previous surveys, this survey will also provide residents with an opportunity to comment on a wide range of public services and to outline their views for the area,” the spokeswoman said.

The result of the work will be used to inform Newtownabbey Borough Council ahead of it merging to form a new council with Antrim Borough Council in 2011. Stephen Finlay, who is coordinating the transition for the councils, said: “The information provided by residents will be valuable in helping our new council set future priorities.

“Under new legislation, the council will provide a leadership role to other public sector providers in the area to ensure that services are delivered in a way that matches public expectations for excellence and efficiency.”

Interviews will take place from Monday, March 1 to Friday, March 19 and will take place in the following areas in Newtownabbey: Abbey, Whitehouse, Ballyduff, Carnmoney, Ballyhenry, Hightown, Valley, Burnthill, Glengormley, Cloughfern, Monkstown, Coole, Dunanney, Glebe, Collinbridge, Jordanstown, Rostulla, Ossley, Hawthorne, Ballyclare North, Ballyclare South, Doagh, Mallusk, Ballynure, Ballyrobert.

If residents have further queries about the research contact Stephen Finlay on Tel: 9034 0021 or email

Belfast Telegraph


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