Simon Byrne was the Policing Board's unanimous choice as Chief Constable a year ago.
Both unionist and nationalist members strongly believed he was the right man for what is an unbelievably demanding and challenging job.
Byrne beat tough competition from then senior PSNI officers Stephen Martin and Mark Hamilton, and high-profile Bedfordshire Chief Constable, John Boutcher, who is heading the Stakeknife investigation.
One year on, the reviews are mixed for the PSNI Chief Constable. He's widely described as a workaholic who is massively committed to the job.
But his lack of knowledge of the nuances of Northern Ireland has led to several PR disasters, and some critics aren't confident that he has the skills required to avoid future ones.
In September, he talked about the PSNI taking paramilitaries' children from them.
"My message to them is, 'You carry on doing this, we will have your house. If you keep going we will have your car, we will have your kids, we will have your benefits and we will put you in jail'," he said.
There was widespread dismay that the Chief Constable appeared to be suggesting that children could be used as weapons in the fight against terrorism.
Besides, the PSNI doesn't have the power to round up youngsters and send them to children's homes in order to punish paramilitary parents anyway.
At a time when his force is trying to win hearts and minds in republican communities, Byrne seemed oblivious to the damage than the image of an English policeman threatening to take Irish children from their parents would cause.
A massive U-turn occurred the next day with Byrne acknowledging that his "enthusiasm to talk in sound bites has caused a distraction".
On Christmas Day, he visited police in South Armagh and tweeted a photograph of himself outside Crossmaglen PSNI station with four officers, two of whom were brandishing assault rifles.
Former Policing Board member, Tom Kelly, says it was a disastrous photo. "At a time when he needed an image of near normality for policing, he brought back dark imagery and memories of the past. A past which most people, including police, are keen to move on from."
Kelly sees Byrne as "a decent man who is totally out of his depth".
He says: "You need to be a skilled communicator for the job, and he's a poor one.
"He has been bruised by all the gaffes.
"A Chief Constable must exude confidence and leadership.
"He must be sure-footed.
"Those are not traits that I see in Byrne."
Former Assistant Chief Constable Alan McQuillan disagrees: "Simon Byrne has made some mistakes but he has a very difficult job to do.
"In Northern Ireland all sides attempt to politicise the police for their own ends.
"He's trying to find a way through that.
"He's doing his best.
"Sometimes it doesn't work, but he's very well-meaning and well-intentioned. He has the interests of the police service, and of the community, at heart."
Byrne had to backtrack on a proposal to change the force's badge on uniforms and equipment.
He had floated the idea of modifying the emblem, removing the words Police Service Northern Ireland from the badge used on signs, vehicles and uniforms.
But unionist parties and the Police Federation voiced their opposition.
Coronavirus has meant that the Chief Constable hasn't been able to implement his neighbourhood policing plans.
Current financial constraints could affect the pledges in New Decade, New Approach to increase the number of police officers in Northern Ireland.
"We're 2,000 officers below what the Patten recommendations outline," McQuillan says.
"Simon Byrne is also having to deal with major changes to his senior team.
"The appointment of Drew Harris as Garda Commissioner in 2018 has led more of our top officers seeing that as a possible career path.
"Detective Chief Superintendent Paula Hilman took up a senior role in the Garda (Assistant Commissioner) in April.
"The road to Dublin is wide and I think that we will lose some more officers.
"It would be good to see some members of An Garda Siochana coming our way so that it's a two-way process."