Belfast Telegraph

Northern Ireland customers understood to be hit by Ticketmaster data breach

Ticketmaster customers have been hit a data breach
Ticketmaster customers have been hit a data breach

Customers who recently purchased tickets for events in Northern Ireland have been impacted by a major security breach at Ticketmaster.

In a statement posted to its website the ticket sales giant said malicious software had been identified on a customer support product hosted by third-party supplier Inberta Technologies which put customers' personal and payment information at risk.

Customers who purchased tickets to events in Northern Ireland, including the recent run of Belsonic concerts, have been impacted by the hack.

The company has said it believes less than 40,000 UK customers - including those in Northern Ireland - have been affected by the breach.

Ticketmaster has contacted those affected and advised them to monitor their financial statements for evidence of fraud.

Customers were also offered a 12-month identity monitoring service.

"As soon as we discovered the malicious software, we disabled the Inbenta product across all Ticketmaster websites," the company said in a statement.

"Less than 5% of our global customer base has been affected by this incident. Customers in North America have not been affected.

"As a result of Inbenta's product running on Ticketmaster International websites, some of our customers' personal or payment information may have been accessed by an unknown third-party."

Ticketmaster added its had forensic teams and security experts working to establish the cause of the data breach.

It is working with the Information Commissioner's Office (ICO) as well as credit car companies, banks and other relevant authorities to deal with the breach.

The company has established a specialised website for customers who have been impacted by the data breach, and has advised all those it has contacted to change their password information.

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