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exclusive Taxi industry at crisis point as 3,000 fares turned away due to shortage of drivers

Boss of cab firm blames tighter regulations and pandemic for chronic driver shortages

One of Belfast’s biggest taxi firms turned away almost 3,000 customers on Saturday because they did not have enough drivers.

However, fonaCAB said the amount of lost custom is likely to be higher as it had to switch off the app people use to book taxis in addition to rejected telephone requests as it struggled to cope with demand.

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