Trade union leaders have called off a strike by 600 Bank of Scotland (Ireland) workers after being invited for talks.
Unite said it deferred industrial action over the wind down of the company after the bank's chief executive, Joe Higgins, contacted the union directly.
Union official Brian Gallagher said: "We retain the mandate for action and will bring this to the negotiating table.
"After a number of false dawns and broken promises we hope now finally that our members will be given a full and clear picture of the way in which the bank will fulfil its obligations to them."
Some 94% of front desk and back office staff had voted to take action over management plans to lay off hundreds and wind down the business.
Lloyds Banking Group will provide the independent service company to oversee the wind down of BoSI's business. It will be headed by Mr Higgins.