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Coronavirus: Domino’s and Deliveroo bring in ‘contact-free deliveries’

The free service aims to give “peace of mind” to customers wishing to limit physical contact over coronavirus fears.

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Domino’s is introducing “contact-free deliveries” for customers worried about coronavirus (Fabio De Paola/PA).

Domino’s is introducing “contact-free deliveries” for customers worried about coronavirus (Fabio De Paola/PA).

Domino’s is introducing “contact-free deliveries” for customers worried about coronavirus (Fabio De Paola/PA).

Fast food firms are set to launch “contact-free delivery” in response to the coronavirus crisis.

The free service aims to give “peace of mind” to customers wishing to limit physical contact following the rapid spread of Covid-19.

Domino’s and Deliveroo have announced plans to introduce no-contact drop-off from next week.

Domino’s said its drivers will call the customer when they arrive to arrange a drop off point, then stay at least two metres away while the order is checked and confirmed to be correct.

Deliveries must be paid for in advance online or over the phone.

Domino’s CEO David Wild said in a statement that the company hoped to safeguard both its customers and drivers.

He added: “For customers who want to feel even safer when ordering, from next week we will launch Contact Free Delivery. This service comes at no additional charge and is in response to some customers wishing to limit physical contact during the current COVID-19 outbreak.

“By introducing Contact Free Delivery, we believe that we will give our customers peace of mind when ordering a Domino’s, while also protecting our delivery drivers.”

Deliveroo added: “We’re also launching a no-contact drop-off service which will mean you can request in the app that your rider leaves the food on your doorstep – removing the need for direct contact for both parties.”

The takeaway delivery website has also launched a fund to support riders diagnosed with coronavirus who are unable to work.

It comes as unions urged the government to provide sick pay for “gig economy” workers.

PA