Free mobile calls to 0800 numbers proposed
In an attempt to tackle consumer confusion about the cost of phone calls, Ofcom has announced proposals to allow mobile phone users to call 0800 numbers free of cost.
The plans are aimed at clarifying the range of costs for calling businesses, public services and other organisations on 03, 08, 09 and 118 numbers.
The vast majority of 0800 phone numbers currently cost mobile callers up to 21p a minute.
These would become free under the proposals to bring them into line with landlines.
Ofcom is also proposing to clarify and simplify charges to 08, 09 and 118 numbers, which include information, banking, directory inquiry and entertainment services.
Unless they are using a BT line, callers are unable to tell how much they will be charged for such calls or compare it to the cost of the service being provided.