The parents of a young mother who went missing 21 years ago are hoping a new police appeal will help them to finally find out what happened to their daughter.
Nicola Payne, 18, went missing from her home in the Wood End area of Coventry in December 1991.
Marilyn and John Payne said they hoped the appeal would encourage people to come forward with information so the case could be solved.
Mrs Payne said: "I have a special time of the day where I sit and I think about Nicola. I even talk to her picture and I always think about her. I run through things in case we have missed or forgotten anything. It's very difficult yet people keep saying to me you're so strong. If they could see inside I'm completely broken. I get this awful pain and it just doesn't go away. That will never lift until she is found. If she's found then we can lay her to rest and then we've got an ending."
Marking the anniversary of Nicola's disappearance, West Midlands Police re-appealed for information on two men who were seen near where she was last seen.
The men were next to a parked car near Cardinal Wiseman School playing field next to an area of wasteland called the Black Pad between 12.15 and 12.30pm on December 14, 1991.
That day Nicola left her home in Winston Avenue at around midday to walk the short distance across the Black Pad to her parents' home. She has never been seen again.
The two men are described as both being white. One was 6ft tall, well-built and wearing a brown leather jacket. The second is described as being 6ft 3in, thin, with short brown hair with a left side parting. He was wearing a brown bomber-style leather jacket, light hooded sweatshirt and light blue denim jeans.
The men were standing next to a metallic blue Ford Capri, thought to be a 1980 or V registration with a black spoiler and dirty wheels. Police have appealed for anyone with information on the men or the car to contact them. They added that a reward of £10,000 is available for information leading to the whereabouts of Nicola.
Mr Payne said: "The new appeal has given us hope that we're going to find something. We've always believed someone local knows something. We're not getting any younger and we just want answers. We just need someone to come forward who can help the police to put it all together and solve the case."