Ryanair misery grows as customers' insurers unlikely to cover travel costs
Ryanair passengers hit by flight cancellations are in store for further aggravation as insurance firms refuse to cover their travel costs.
The airline is cancelling more than 2,000 flights until the end of October, leaving many of its customers out of pocket.
Ryanair has already offered affected passengers refunds or alternative flights, along with €400 compensation under EU law.
However, many will still be at a loss due to other costs, such as hotel bookings, car rentals and tickets for events.
A source from Insurance Ireland said it is up to customers to see what their travel insurance policy covers them for.
“The only thing we could say is that the customer would have to check with their insurer to see what they’re covered for. It all depends on the type of policy people take out and it can depend on the insurer as well.
“If anyone has a query about what they are and not covered for, then my recommendation would be for them to contact their insurer directly. We wouldn’t know what every insurer’s policy criteria is, so it’s up to each person to check in advance what they’re covered for,” he said.
The Daily Telegraph reported that a survey of travel insurers found that most standard policies will not cover “consequential losses” which result from flight cancellations.
“The majority of standard travel insurance policies will not cover you for accommodation and associated costs if your airline cancels your flight, they will only cover specific limited reasons for cancellation,” said Fiona Macrae of Travel Insurance Explained.