The erring taxman says it with flowers
As many people with a guilty conscience will testify, few things grease the wheels of forgiveness quite like a bouquet of flowers.
So it should not come as too much of a surprise that the taxman also makes floral arrangements his gift of choice as a goodwill gesture to business owners and members of the public inadvertently wronged by the Customs calculator.
Figures released by HMRC show the taxman dispatched 106 publicly-funded bouquets as part of apologies to customers between January 1, 2009 and July 1, 2014, for reasons including making incorrect payment demands.
A spokesman said flowers "may have formed part of a wider financial redress package to customers".