Shameful. Shoddy. Scandalous. There aren't strong enough words in the dictionary to describe how atrociously victims in Northern Ireland have been treated.
Politicians at Stormont and Westminster could win awards for the warm words of tribute they have paid over the years to those bereaved and injured in our conflict.
Victims are sick of it. They are tired of telling their stories. Tired of the tea and sympathy that follows. They want those who profess to care about their welfare to do something other than shake their hand and make promises they don't keep.
Victims' Commissioner Judith Thompson is a softly spoken woman not given to voicing extreme or exaggerated sentiments. So that makes her statement yesterday on the failure to introduce a victims' pension scheme as scheduled all the more striking.
"It is incredibly cruel," she said. "People have died on the road to this place and more will die without seeing it."
The people we are talking about have been to hell and back already.
Men and women who have lost their partners, parents or children, sometimes in front of them. People who have been left without limbs. Those forever scarred mentally and physically by bombs and bullets.
We are not just emerging from conflict. The war ended a quarter of a century ago. Our politicians have had ample time to sort this out.
New Decade, New Approach, with its grandiose pledges in January, hasn't aged well. London must urgently make available the funds for the pension scheme.
Stormont stands accused of not keeping all victims informed and not ensuring the infrastructure to administer the scheme is in place. This pension is miles more important than any measures for the Irish Language or Ulster Scots. If any victim has to go to court to secure something they should have had years ago, it will be a damning indictment of our entire political system.