Belfast Telegraph

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Profit has killed human contact

VISITING my local supermarket, I was repeatedly asked if I would like to use one of its self-service tills. When I said that I preferred to be served by a real person, they looked at me rather pityingly, as if I was mad, or just odd.

I realise I am probably fighting a losing battle, but it does seem sad that one of the pleasures of shopping – having a chat with a friendly member of staff – is rapidly disappearing. Presumably so that these chains can employ fewer staff.

Perhaps, it is a metaphor for modern life; convenience and profit becoming more important than human contact.


Belfast Telegraph

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